Childline counselling sessions about online child sexual abuse rise by 36%

As counselling sessions about online child sexual abuse increase, we're repeating our call for the UK government to hold tech companies to account. And we're asking the public to join us.

  • Last year, Childline delivered more than 2,400 counselling sessions to children and young people about online child sexual abuse and exploitation – an annual increase of 36%.
  • To help keep children safe online, we’re urging the UK government to go further than a social media ban – by instead taking three key actions to force tech companies to make changes.
  • Today (15 May), we’re launching a new campaign – Shift Ctrl – which highlights how online harm disrupts the everyday lives of young people.


We’re repeating our call for the UK government to take more action in holding tech companies to account.

Our latest analysis shows that between April 2025 and March 2026 our Childline service delivered 2,444 counselling sessions to children and young people about online sexual abuse and exploitation. This is up 36% on the year before. Overall, the service delivered more than 4,321 counselling sessions to children and young people with concerns about online harms – a 30% increase on the year before.

These increases are further evidence that tech companies are failing to protect children across their sites – and without swift action, the risks young people face online will get even worse.

Chris Sherwood, CEO at the NSPCC, said: “For far too long, tech companies have prioritised profit over the wellbeing of children, playing fast and loose with their safety. Enough is enough.

“Behind each of these Childline counselling sessions is a child in distress, using an online world with features that are designed to put them at risk.

“It is crucial that the government uses their consultation on children’s access to the online world as a springboard to finally hold platforms to account for this harm and to force them to make these spaces safe for young users. This includes ensuring tech companies take action in blocking nude images of children from being taken and shared in real time.

“I urge everyone who cares about creating a safer online world for children to take part in the public consultation before it closes. Together, we can put an end to this harm and give children the safety they need and deserve and parents demand.”

The three key actions

As the UK government consults on children’s access to social media, we’re setting out three key actions they must take to hold tech companies to account and keep children safe:

1) Make sure teens get genuinely age appropriate experiences – platforms must be safe before children can use them.

2) Stop platforms using addictive design tricks that leave young people feeling out of control.

3) Use the full force of the law to block illegal and harmful content e.g. nude images at the source across online services, including on devices and AI.

Children encountered harmful content

Children who were supported by Childline during the year described encountering inappropriate and harmful content, falling for online scams, being bullied online and worrying about their privacy on social media platforms.

They also shared reflections on their social media behaviour and sought advice on managing their screen time and online habits.

Of the 2,444 contacts about online child sexual abuse, young people spoke about topics such as:

  • being scared that images of them would be shared
  • being financially extorted, and the impact this form of abuse could have on their futures.

Many asked for support on how to speak to an adult about this.

One 14-year-old girl who contacted Childline said: “I met a guy online and he managed to get photos of me in my underwear. I didn’t send them to him, so I don’t know how he got them. He threatened to put my photos on adult websites if I don’t send him more photos. I’m so scared. I’ve reported him online and I’m wondering if I should go to the police too.”

Sign up as a campaigner and help keep children safe

We’re calling for the public to join us in demanding the government to do more to hold tech companies to account.

Today (15 May), we’ve launched Shift Ctrl, our campaign which highlights the ways in which online harm disrupts the everyday lives of young people. The campaign will appear in a variety of media, from on-demand TV and cinema to social media platforms and billboards.

At the same time, we’re asking people to sign up as an NSPCC campaigner to stay updated about our work in this area.

Read more and sign up

We also have information and advice to help you respond to the government's consultation.

Worried about a child?

You can contact the NSPCC Helpline by calling 0808 800 5000 or emailing help@NSPCC.org.uk

Find out more