How can we help make children safe online? Our next steps

After campaigning for eight years for laws demanding that tech companies take children’s safety seriously, we’re glad to see renewed attention on how best to protect children online.

The UK government recently closed their consultation on the steps it might take to stop children being harmed online. The consultation ran from 2 March to 26 May 2026. By joining our campaigning mailing list, you can get key updates about how you can use your voice to keep children safe.

We believe there are three key, urgent changes that are needed to protect children online – changes that go far beyond what a simple social media ban could achieve.


1) Prove that platforms are safe and age-appropriate before children can use them

Our Wild West Web campaign helped lead to the Online Safety Act, which means platforms now have important duties to keep children safe – like checking which users are over 18 to access pornography and harmful content. But we know that we need to go further to protect children.

For example, we need age-appropriate protections around public sharing of young people’s locations, gaming with strangers, and receiving messages from strangers on social media profiles.

“There’s lots of terrible things happening in the world, like the wars in Gaza and Ukraine. I’ve seen a bunch of videos of the frontline which were full of dead people – it was like a horror movie. Whenever I feel happy, my mind suddenly comes back to this and then I don’t feel happy anymore. How do I stop seeing the world so negatively even though these bad things are happening?” Girl, 12, Childline*

We’re calling for risk-based age limits for children – like we see with film ratings. And we need to see these age limits meaningfully enforced, with tech companies using highly effective age assurance to protect children from using sites that aren’t suitable for them. If existing age limits were enforced effectively right now, 2.5 million children under the age of 13 would be better protected.

2) Ban the use of addictive design tricks that keep children endlessly gaming, scrolling and watching

Features like infinite scrolling, addictive algorithms and auto-playing videos are having a huge impact on children. In fact, children often tell us that feeling addicted to their phones is a huge worry and they want to see this change.

“I’m struggling with being chronically online. I doom scroll all the time then feel so sluggish and worthless because I’m not doing anything. I know it’s making my depression worse, and I should exercise or go outside at least but I just keep scrolling.” Boy, 15, Childline*

For too long, tech companies have prioritised their growth and engagement over the wellbeing of children. Banning the design tricks that keep young people glued to devices will help to create a healthier relationship with all online spaces, not just social media.

We know that many children feel unable to step away or manage their screentime because of these features. Instead, we want the online world to offer children and young people the opportunity to learn, develop their interests and connect with friends.

3) Build safety into every device, platform and AI tool, so children do not see harmful content or illegal images

Right now, children are experiencing abuse and exploitation online. This should spur us all into action. In 2025, police forces logged almost 37,000 child sexual abuse image crimes across the UK. That number has been rising, and many more cases are likely to go unreported.

Promisingly, there are steps that the Government and tech companies can take to stop this abuse immediately. Technology to block illegal images in real time already exists. This should be built in as standard on children’s phones and devices to help stop them from receiving, viewing or sending nude images.

This isn’t just about social media. We’re also concerned about the rise of illegal images generated by AI chatbots, like Grok, as well as in private messaging services and gaming. The Government needs to make sure protections against this are watertight, as well as making sure children aren’t given dangerous or misleading information by AI chatbots. To make that happen, child protection must be at the heart of how online platforms are designed.

What happens now?

We've submitted a response to the UK government’s consultation, taking into account the evidence we have from our research. We also ran listening events with children and young people across the UK, and included their insights and solutions in our submission.

If you’d like to get more involved, you can also join us as a campaigner and receive regular updates about our work to change laws and policies to better protect children. The UK government has recognised action is needed, so now’s the time to seal the deal.

Together, we can demand a safer online world for children.

*These snapshots are based on real Childline callers, but are not necessarily direct quotes.