Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 or emailing help@NSPCC.org.uk

Our voice Helpline is currently available 10am–4pm Monday to Friday, however callers may experience voice distortion due to technical difficulties. You can email help@NSPCC.org.uk at any time for free. You don’t have to say who you are.

If we haven't responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

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18 or under?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

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Our Impact
Children's stories

Children's stories

Children who've faced abuse, neglect and other incredibly difficult experiences speak about how they got support and found hope for the future.

Alice

"I was scared no one would believe me"

Alice was sexually abused when she was very young. The Young Witness Service helped her feel supported when she gave evidence in court.

Read Alice's story

Annie

"I didn't feel I was in control of my life"

Annie struggled with going into care and felt she had no control over where she lived. Our support helped her to get her voice heard.

Read Annie's story

James

"I felt guilty that the bullies had chosen me"

James was bullied for years after moving to a new school. Talking to Childline helped him to rebuild his confidence and feel less alone.

Read James' story

Leila

"There were times when I had nowhere to go"

Leila was sexually exploited after running away from home when she was just 13. Our support gave her somewhere to turn.

Read Leila's story

Sioned

"It was hard to pretend everything was OK"

Sioned struggled with her mental health growing up as a young carer. At her lowest moments, Childline helped her to feel someone cared.

Read Sioned's story

Sophie

"I was often by myself and I felt so lonely"

Sophie was neglected by both her parents growing up. Support from our counsellors helped her to rebuild her trust in people.

Read Sophie's story

Worried about a child?

You can contact the NSPCC Helpline by calling 0808 800 5000 or emailing help@NSPCC.org.uk

Find out more

Help us stop child abuse

Spotting the signs of abuse

Learn about the signs of abuse or neglect and get advice on what to do if you're worried.

Learn more

Young boy sat in his room using a tablet

Types of abuse

Find out about the different types of child abuse and the specific signs that you might be able to spot.

Find out more

A member of the NSPCC Helpline team taking a call.

Reporting Abuse

Whether you want to report child abuse and neglect, or are worried about a child and not sure what to, we have advice for you. Don't wait until you're certain.

Get in touch

*DISCLAiMER

Names and identifying features have been changed to protect identity. Photographs have been posed by models.