Where is the NSPCC National Training Centre?

3 Gilmour Close, Beaumont Leys, LE4 1EZ.

Do you have parking onsite?

We have 60 free car-parking spaces in front of the main building and a free overflow car park situated 2 minutes' walk away. Directions are supplied during the booking process.

Can I use public transport to travel to the Centre?

Yes. There is a bus stop directly in front of the shopping centre, around 5 minutes’ walk from the Centre. Leicester train station is also accessible via bus or taxi.

Do you have bike storage available?

Yes, bike racks are situated at the front entrance of the Centre.

Do you provide accommodation?

Accommodation is not available at the Centre. Nearby hotels include Premier Inn (Leicester Central) and Premier Inn (Leicester North-West). Other hotels within a 5-mile radius include The Hilton Hotel, Novotel, Holiday Inn, and The Marriott.

What are your opening times?

The Centre is open Monday to Friday from 8am to 6pm. There are three room hire sessions: Morning (8:00–12:30), Afternoon (13:00–17:30), and Evening (18:00–21:00). Saturday opening can be arranged on request.

What equipment is provided in the meeting room?

Each room has a large screen and projector, plus a flip chart and pens. Microphones are available in conference rooms only, but all rooms have audio. Additional equipment can be hired at an extra cost.

Do I need to pay a deposit to secure my booking?

No deposit is required. We invoice after the event. Payments can be made via bank transfer or credit card if needed.

What is your cancellation policy and can I amend my booking after the contract is signed?

Cancellation fees: 12–16 weeks before the booking date: 25% of the booking required; 8–12 weeks: 50%; 2–8 weeks: 75%; Less than 2 weeks: 100%. Amendments to bookings will be accommodated where possible.

Is there wheelchair access to your venue?

Yes. The building is fully accessible and accessible carparking spaces are available.

Do you provide catering?

Yes. An external catering company provides a variety of breakfast and brunch buffets. Most dietary requirements can be catered for with the exception of halal.

Can we bring our own food to the event?

No. We do not allow companies to bring their own food.

Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 or emailing help@NSPCC.org.uk

Our voice Helpline is currently available 10am–4pm Monday to Friday, however callers may experience voice distortion due to technical difficulties. You can email help@NSPCC.org.uk at any time for free. You don’t have to say who you are.

If we haven't responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

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