Operation Lanark
Information and signposting for anyone who is directly impacted by the Met Police investigation Operation Lanark.
If you are a parent, carer or professional looking for advice, guidance or support with the impact of the investigation into offences committed by Vincent Chan, you can contact the Operation Lanark helpline on 0800 028 0828 from 8am-8pm Monday to Friday and 9am-6pm on weekends. Or, you can email help@nspcc.org.uk at any time. It’s free to contact, and you don’t have to tell us who you are if you don’t want to.
You can talk to the NSPCC Helpline about any worries or concerns that you might have. We can provide advice, support and guidance, and if needed, we can share information directly with police and other safeguarding agencies.
If you feel you have information that may be directly relevant to the police investigation, you can contact the Police team at OpLanark@met.police.uk
You might find these questions and answers useful
Children may show a range of signs if they have experienced abuse, but these can vary widely and may not always be obvious.
Possible indicators include:
- Sudden changes in behaviour (e.g. becoming withdrawn, anxious, or aggressive).
- Sleep disturbances or nightmares.
- Bedwetting or soiling.
- Sexualised behaviour or language that is not age-appropriate.
- Avoidance of certain people or places.
- Physical symptoms such as unexplained soreness or infections.
These signs do not necessarily mean abuse has occurred, but they may indicate that your child is distressed and needs support.
If you notice any concerning changes, please seek advice from your GP, health visitor, social worker, or the NSPCC.
Please contact the Operation Lanark helpline on 0800 028 0828 from 8am-8pm Monday to Friday and 9am-6pm on weekends and talk to one of our trained practitioners, who can help to identify the right source of support for your circumstances.
You can contact the NSPCC Helpline on 0808 800 5000 or at help@nspcc.org.uk to talk through any concerns you have about a childcare setting and get advice on the right course of action for you.
The Department for Education advise that concerns about a nursery or other education or childcare setting should be raised directly with the setting. Providers must put in place a written procedure for dealing with concerns and complaints from parents and/or carers, and if a parent does not receive a verbal response, they can make a written complaint.
If you are still concerned following a discussion with a nursery, you should contact Ofsted. For more information on how to make a complaint to Ofsted about services they inspect and/or regulate, please read their Complaints procedure - Ofsted.
Work or volunteer with children?
If you are a childcare professional looking for information or advice on safeguarding in early years, you can find more resources on the NSPCC Learning website.